Dealing with Conflict Workshop

Over 65% of all Productivity Loss Is Directly Attributable To Interpersonal Conflict!
According to the Washington Business Journal, “Managers spend 25 to 40 percent of their time dealing with interpersonal conflict.” Whether you are a manager or a trainer, nothing is more important to the organization than your efforts to increase productivity and performance. The Dealing with Conflict workshop can help increase productivity by dealing with the root cause of most productivity loss.

Conflict is everywhere in your organization and it is sapping your company’s productivity. The Dealing with Conflict workshop can help you decrease conflict and increase performance.
The Dealing with Conflict workshop uses experiential learning and practice to teach managers and supervisors how to efficiently resolve conflict—the single most time consuming and debilitating cause of productivity losses in organizations. With the Dealing with Conflict workshop, you will enable managers to:
  • Learn to work collaboratively to solve conflict issues in ways that recognize the interests of all proponents while keeping the focus on performance.
  • Learn how and when to use one of five conflict resolution strategies, including compete, compromise, accommodate, collaborate, and avoid.

The Dealing with Conflict workshop comes with:

  • Instructor Guide
  • Participant Workbook
  • DVD with Leader’s Guide
  • Workshop PowerPoint Presentation
  • Conflict Situation Selector
  • Internal marketing material
  • Pre-training job aids
  • Post-training job aids
All material is fully customizable and reproducible.
WEB-BASED and ON-SITE DELIVERY options available.

This workshop uses the Dealing with Conflict assessment (either paper or online, purchased separately) which uses the same methodology as the Thomas Kilmann conflict instrument to identify participants’ conflict style preferences and identify their conflict resolution strengths, blind spots, and development opportunities.
The Dealing with Conflict workshop is a complete conflict resolution solution. This easy-to-facilitate workshop includes all the resources you need to give participants a new appreciation for the destructive force of workplace conflict and the tools to overcome it.
  • Solve conflict problems with a win/win solution instead of a win/lose outcome.
  • Lower conflict and stress in the workplace by improving manager’s ability to transform workplace conflict into productive outcomes.
  • Use a truly contemporary application of the Thomas Kilmann conflict model with the added power of video, experiential practice, and self-discovery.
  • Teach negotiation and conflict resolution by practicing the collaborative, problem solving approach to conflict.
  • Engage others to participate in collaborative efforts, which helps reduce conflicts and build team morale.
Dealing with  Conflict Workshop
"Your one-time site license payment allows you unlimited customization and reproduction rights."
For more info contact us:
(02) 650-3840