Program Title

The Art of Asking Questions

Date

April 17, 2018, Tuesday

Time

4:00 P.M. to 5:00 P.M.

OVERVIEW


We ask questions to obtain information. Even before we word the question, we are anticipating a certain kind of answer ... and this expectation influences the way in which we phrase the question. Our phrasing, in turn, has a biasing effect on our respondents and the answers they give us.

For example, suppose we are preparing to teach a course on time management. We want to find out the needs of our participants in advance, and are preparing a questionnaire. Let’s ex¬amine some questions and see what information they are likely to yield.

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